The Standard PEI-Student Contract (“Student Contract”) upGrad Institute adopts is a very important legal document between the Institute and the student. This is a mandatory requirement of the Committee for Private Education (CPE).
*Committee for Private Education (CPE) is part of SkillsFuture Singapore (SSG).
It is the responsibility of the Institute to explain the following contents of the student contract in English or in the native language of the student, where applicable.
- Course information and Fees
- Course information and Fees Refund Policy, including Refunds for Withdrawal for Cause and Refunds for Withdrawal without Cause
- Fee Protection Scheme by Insurance or Escrow
- Medical Insurance Scheme
- Any other information as deemed necessary
All students are required to sign two original sets of student contract. One set will be given to the student and one set will be kept by the Institute.
If any amendment is made which will change the original intent of the student contract, both the student and upGrad Institute must sign beside the amendment(s) on both sets of the original student contracts.
Students are given 7 days, the cooling off period, after signing the student contract to change your mind about enrolling in the course that you had chosen. As according to the refund policy and procedures, during the cooling off period, should the student choose to withdraw, they will be able to obtain a 100% refund of course fees.
All fields must be completed in the student contract. Where it is not applicable, it must be indicated with “not applicable or N/A”.
Click here to download the Standard PEI-Student Contract.
Kindly refer to CPE website for more details.